Instructional Design
The SPAARK Method: Resume Writing Course
As a Subject Matter Expert (SME) and co-designer of the SPAARK Method course, I collaborated with my teammate to create an engaging, actionable program tailored for professionals seeking to pivot their careers but struggling to secure interviews. Drawing from my firsthand experience successfully landing multiple interviews during my own career transitions, I provided practical insights into crafting compelling resumes that resonate with hiring managers.
In addition to developing course content, I designed a detailed resume evaluation rubric to empower learners to assess their progress and ensure their resumes meet high standards. This rubric served as a critical tool for guiding participants in identifying and addressing gaps, optimizing their documents, and presenting their unique value effectively.
Our course equips learners with the skills and confidence needed to translate their experiences into opportunities, bridging the gap between where they are and where they aspire to be in their careers.
Tools Used: Articulate Storyline, Articulate Rise 360, Synthesia, Canva
Highlights:
Created valuable resources to enhance the learning experience
Expert-Guided Insights
Leveraged my expertise as a Subject Matter Expert, sharing strategies that helped me secure multiple interviews during my career transitions.
Interactive and Practical Approach
Included real-world examples, step-by-step guidance, and actionable exercises to help learners build resumes that stand out to hiring managers.
Outcome-Oriented Design
Centered on achieving tangible results, equipping learners with the skills and confidence to secure interviews in their desired fields.
Inclusive Use of Technology
Introduced innovative tools like AI-assisted resume analysis to streamline and enhance the job application process.
Accompanying Documents:
Documents can be found o
Resume Evaluation Rubric: A clear, actionable tool to help learners self-assess and refine their resumes.ChatGPT
Resume Analysis Guide: A step-by-step job aid on using AI tools to optimize resumes effectively.
Resume Writing Job Aid: A quick-reference document summarizing key principles for crafting high-impact resumes.
Effective Communication & Conflict Resolution Course
As the sole designer, developer, and implementer of the Effective Communication and Conflict Resolution course, I took a comprehensive approach to address the communication challenges faced by professionals in the workplace. Using detailed stakeholder and Subject Matter Expert (SME) insights about the company, I defined clear goals and objectives to ensure the course was aligned with organizational needs and learner outcomes.
The course featured a dynamic Articulate Rise module with rich, interactive content that covered:
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Best practices for effective communication in professional settings.
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Strategies for preventing conflict through proactive, clear communication.
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Techniques for resolving conflicts constructively and maintaining positive relationships.
To bridge theory and practice, I also created an engaging simulation within Articulate Rise that placed learners in real-world decision-making scenarios. These simulations allowed participants to experience how communication choices directly impact conflict resolution, empowering them to apply these skills in their roles confidently.
This course exemplifies my ability to independently manage the end-to-end design process, from defining objectives to delivering impactful learning experiences, while leveraging cutting-edge eLearning tools to enhance engagement and retention.
Tools Used: Articulate Storyline, Articulate Rise 360, Canva, Miro
Highlights: By blending instructional content with immersive, scenario-based learning, the course provided learners with a safe environment to apply concepts and refine their skills. The result was a practical, outcomes-focused program designed to improve workplace communication, strengthen collaboration, and reduce conflict.
Diversity, Equity, Inclusion & Accessibility Course
I independently designed and developed a comprehensive Diversity, Equity, Inclusion, and Accessibility (DEIA) course, aligning with organizational goals and learner needs through stakeholder collaboration. By engaging stakeholders, I identified clear objectives to ensure the course would effectively educate and empower learners while fostering a more inclusive workplace culture.
To achieve these objectives, I carefully selected the appropriate tools and methods, creating an engaging, multi-faceted learning experience that included:
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Core Content with Knowledge Checks: Detailed modules on the principles of Diversity, Equity, Inclusion, and Accessibility, each paired with interactive knowledge checks to reinforce understanding.
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Scenario-Based Simulation Game: A dynamic, interactive game where learners assess workplace scenarios to identify whether questions or comments align with DEIA best practices. This simulation encouraged critical thinking and practical application of the concepts taught in the course.
After receiving stakeholder approval for the course design, I integrated the simulation to provide learners with real-world practice in fostering inclusive communication. The course equips participants with the skills to recognize and adopt DEIA-friendly behaviors, contributing to a more equitable and accessible organizational environment.
This project highlights my ability to manage the end-to-end instructional design process, from stakeholder engagement to implementing innovative learning solutions that drive impactful outcomes.
Tools Used: Articulate Rise 360, Articulate Storyline, Canva
Highlights:
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Comprehensive Understanding of DEIA Principles
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Learners gain a clear and actionable understanding of Diversity, Equity, Inclusion, and Accessibility, along with their significance in creating a positive workplace culture.
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Practical Communication Skills
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Through scenario-based learning, learners identify DEIA-friendly language and behaviors, equipping them to communicate more inclusively and avoid potential conflicts.
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Critical Thinking in Real-World Scenarios
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The simulation game provides hands-on practice, allowing learners to analyze and respond to workplace situations, fostering better decision-making aligned with DEIA principles.
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Increased Confidence to Advocate for Inclusivity
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Learners leave the course with the knowledge and skills to actively promote and implement DEIA practices, helping to build a more inclusive and equitable work environment.
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